I Sarah-Jane Egan am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you contact me through this site I will receive your email which will also only be used to reply to you.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for seven years, as required by HMRC. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
If you’re in doubt about ring size, let me know and I will send a sizer out to you to check. With gold orders I will send a sizer out to confirm anyway because sizing can vary from tool to tool since the differences are so minuscule and resizing can take a long time with hallmarking etc so best to be certain.
Resizing is available on all rings unless the listing says otherwise.